When you've ordered from multiple brands, it's possible that the products may arrive at different times, as each brand follows its own shipping and return policies. You can find these details here.
Our shipping costs vary depending on your location within Europe. Read our shipping policy for detailed information.
Delivery times vary for each brand featured on our platform because brands are responsible for shipping their own products. Therefore, we recommend carefully reviewing their shipping and return policies. These are also displayed on the individual product pages.
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.
If your order doesn't fully meet your expectations, you can return it according to the policy of the brand from which you purchased the product. Please be aware that every brand featured on our platform operates under its own shipping and return policy.
Once we receive confirmation from the brand that they have accepted the return and that the items have been returned in good condition, we will process the refund immediately.
All products sold at Fairhouse meet our strict standards for fair trade and sustainability. We carefully select brands and products that prioritize ethical production practices and environmentally friendly materials.
We're very passionate about sharing the working methods, missions, and stories of our collective of brands to enlighten you about the incredible work they do.
Fairhouse brings together inspiring ethical brands that have integrated sustainability and fair trade into the core of their existence.
Each brand we feature has a unique story and a mission for positive change. Explore our collective of brands to learn more about them.
Stay connected with us by subscribing to our newsletter and following us on Instagram. This way, you'll be the first to know about new products, special offers, and stay up-to-date with the Fairhouse stories and missions of the brands we proudly collaborate with.
Do you lead a purpose-driven brand that aligns with the Fairhouse spirit? Or is there a brand that you would love to see on our platform? Please contact us to share your recommendations or any insights you may have.
We're always looking to collaborate with brands who understand and resonate with our vision.